Site Policy
- Comments on products within 3 days of receiving the order and under specific conditions.
- Reduced price products are non-exchangeable and non-returnable.
- Products during sales, discounts and promotions are not exchangeable or returnable.
- Multi-piece products made of wood, iron or glass cannot be exchanged or returned.
- Glass and wood products of all kinds are not subject to exchange or return.
- In case the customer is not satisfied with the product, the delivery fee will be charged according to the region, as well as a return fee of 20 dirhams for each product, subject to specific conditions. The product cannot be exchanged for another product.
- After 3 days of receiving the order, any exchange or any note on the product will be at the customer's expense. Delivery depends on the region, in addition to what was mentioned above. Therefore, please check the entire order within the first 3 days of receiving it.
- If the customer has more than one order, each order will be prepared separately. The next order will not be prepared until the order is ready for delivery.
- Delivery within 3 working days after ordering, excluding Ramadan and holidays.
- All offers and discounts are subject to specific terms and conditions, including the right to return and exchange products.
- If the customer cancels the order after the processing process, the site will automatically block the account.